There are people in the world, who legit save up money in a separate account just so they can buy an iPhone. True-blue Apple fans is probably what they are. But since they spend at least five times the money an average phone costs, they do expect the product to be top-notch. And they definitely don’t expect it to burst like a Diwali cracker.
But that’s exactly what happened. Rahel Mohamad was updating his phone and had put it on charge, when he noticed dark grey smoke coming out of it. In a matter of seconds, his phone caught fire and exploded.
So, he tweeted to Apple asking them what was going on. Apple replied saying that they didn’t expect that kind of behaviour from the phone (duh!) and asked Rahel to correspond via personal messages. Eventually, they asked him to send them the mortal remains of the phone.
@Apple iPhone X just got hot and exploded in the process of upgrading to 12.1 IOS. What’s going on here??? pic.twitter.com/OhljIICJan
— Rocky Mohamadali (@rocky_mohamad) November 14, 2018
That's definitely not expected behavior. DM us, so we can look into this with you: https://t.co/GDrqU22YpT
— Apple Support (@AppleSupport) November 14, 2018
He was using the charger and cable that came with his iPhone, so a third-party device damaging the phone is out of the question. It heated up so bad, there was smoke and then when it was switched on it sort of exploded.
Apple is investigating what caused this explosion – could be a battery issue, a bad wire or what they call a software glitch. Let’s see what Apple can find out because we all want our phones to be phones and not potentially explosive devices.
Tag: World , iPhone X explodes , Apple to investigate